Customer Care Executive - Gautam Budh Nagar, India - Altruist Technologies Pvt. Ltd

Altruist Technologies Pvt. Ltd

Verified Company

Gautam Budh Nagar, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Managing a team of representatives offering customer support.

Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.

Job Types:
Full-time, Regular / Permanent, Fresher

Salary:
₹16, ₹18,000.60 per month

Benefits:

Schedule:

Supplemental pay types:

Ability to commute/relocate:

Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)

Education:

Experience:

- total work: 1 year (preferred)

Language:

Work Location:
One location

Customer Service Executive