Customer Services Officer - New Delhi, India - HireMee

HireMee

Verified Company

New Delhi, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Description:

1. Manage cash transactions in the branch including cash receipts, deposits, cash tallying and payments etc.

2. Acquire new to bank customers for current accounts, saving accounts & term deposits by ensuring a high class service experience.

3. Conduct debit, credit and other type of transactions for customers within the prescribed daily limits.

4. Receipt and processing of cheques, demand drafts, pay orders and other such instruments.

5. Review cash accounts including recounting of currency notes on a daily basis and file end of day reports.

6. Provide customers with information on various products and services at Suryoday.

7. Resolve customer queries (cash/ non-cash) within the stipulated turnaround time (TAT).

8. Strive for reduction in average transaction time at the teller counter and improved customer relationship management.

9. Check for counterfeit and mutilated notes in accordance with the bank guidelines.

Walkin - Drive Date: Monday

Timing:10.30 AM to 3.30 PM

Location:
Suryoday Small Finance Bank Ltd. 49,Ground Floor,West Avenue Road, Punjabi Bagh West, New Delhi-110026

Work location:
New Delhi

Work Mode:

WFO

Job Requirements:20

Educational Qualification:
UG-Non Engineering

Additional Information

Minimum 1 years of experience as a customer service representative/teller or equivalent in a bank branch.
BBA/BA/ BSc or equivalent

Other Details

Weekly Working Days: 6

OFF Days Comment:
Not Updated

Salary Type:
Not Updated

Salary :
Not Updated

Other Description

Industry Type:

BFSI

Employment Type:
Full Time

Role Category:

BFSI
Education
B.Com
Other
B.Sc
Other
BA
Others
BBM/BBA
BBA / BBM

Key Skills

Customer Support

Communication skills

Customer Relationship Management

About Company

Suryoday Sunrise in Sanskrit, signifies a new dawn, a new beginning and this encompasses our strong commitment to financial inclusion.

In the past, as Suryoday Micro Finance and now as Suryoday Small Finance Bank. Our journey from Micro Finance to a Small Finance Bank took just eight years.

Today over 2 million smiling customers stand testimony to our belief that no matter what, dreams, when enabled will transform mankind and create a whole new world around.

We are among the 10 companies and the only one from Maharashtra to obtain a Small Finance Bank licence from the Reserve Bank of India (RBI).

Company Info

Address :
Unit no. 1101 Sharda Terraces Plot No.65, Sector 11, CBD Belapur