Sales Officer - Coimbatore District, Tamil Nadu, India - Fashion Dot Young Laser
Description
Leads through CRM software and call the potential customer.- Identifying and qualifying leads through CRM Software to reach a betterment customer.
1.
Building and Maintaining Relationships:
- Cultivate and maintain relationships with existing and upcoming customer.
- Establish rapport and trust with potential customers.
- Understand the needs of customer and provide appropriate solutions.
2.
Product Knowledge:
Laser & Printer software Management software
- Develop a deep understanding of the products offered by the company.
- Stay informed about industry trends, and market conditions.
- The Sales officer should be confidently attend the customer and queries.
3.
Demo Booking:
Based on the customer convenient book the demo online /direct with details of stitching any patterns in the demo. Once customer complete the demo get the feedback and discussion about any doubts/queries.
4.
Sales Proposals and Quotations:
- Prepare and present proposals outlining the terms and conditions of sales agreements.
- Provide accurate and timely quotations to potential customer.
5.
Negotiation:
- Do not negotiate terms and conditions of sales agreements.
- Work to reach mutually beneficial agreements with Customer as per the company policies.
- Addressing any concerns or objections that potential customers may have and providing appropriate responses to overcome these objections.
Follow-Up:
- Follow up with prospective customers who have shown interest but have not yet made a purchase, nurturing leads through the sales process until a sale is closed.
7.
Closing Deals:
- Sales officer successfully close sales and secure agreements.
- Handle the necessary paperwork and documentation related to closing the deals.
8.
Sales Forecasting:
- Provide accurate sales forecasts and reports to the sales manager.
- Monitor and analyze sales performance metrics with the BDE.
Meeting Sales Targets:
Meet or exceed sales targets and goals set by the organization, often through a combination of lead generation, conversion, and up selling techniques.
10.Maintaining Records:
Maintain accurate records of all interactions with customers, including details of conversations, inquiries, and sales transactions, using CRM (Customer Relationship Management) software.
11.
Customer Service:
- Provide ongoing support and assistance to Customer after the sale is completed.
- Address and resolve customer concerns or issues promptly.
12.
Collaboration with Other Departments:
- Work closely with digital marketing, product development, and customer Service and support teams to ensure a cohesive approach to customer satisfaction and business growth.
Feedback:
- Provide feedback to management regarding customer preferences, market trends, and opportunities for improvement in sales strategies and processes.
Time Management:
- Manage time effectively to prioritize tasks, follow up on leads promptly, and meet deadlines while maintaining quality interactions with customers.
Professionalism:
Represent the company in a professional and positive manner at all times, adhering to company policies and ethical standards in all interactions with customers and colleagues.
Pay:
From ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
Shift:
- Day shift
Supplemental pay types:
- Yearly bonus
Travel requirement:
- No travel
Experience:
- total work: 3 years (preferred)
Work Location:
In person
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