Contact Center Executive - Indore, India - Client of Genisys Employee Management Services

Client of Genisys Employee Management Services

Verified Company

Indore, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

What you might be doing on a typical day:

Maintain and support customer cases and inquiries through satisfactory completion
Wow customers with your ability to answer their questions and solve their problems with professionalism
Ultimately you will provide excellent customer service that keeps the customer coming back

Online Customer Service Champions, like you, receive:

Fun, talented and witty teammates
Knowledgeable, supportive and engaged leadership
Familyfriendly environment
Careergrowth and lots of learning opportunities for aspiring minds
Diverse, inclusive and communityminded organization
And yes all the competitive pay and benefits that'd you'd expect (and some that just might surprise you)

The basic stuff you'll need:

Superior customer service skills and team work
Ability to solve complex situational problems and independently make decisions based on available information and experience
Exceptional written business communication skills
Computer savvy with Microsoft office skills
Higher secondary school certification required, college degree preferred
The passion and drive to make a difference
Experience in a service industry such as BPO, call center, hospitality, retail or other customer serviceoriented organization preferred
Should have a broadband connection with minimum speed of 15 MBPS.