Customer Care Executive(Malad) - Malad, Mumbai, Maharashtra, India - Sigma manpower services
Description
Post- Customer care Executive
- Malad
- Graduate
- 13 years
- Listen to customers' concerns, issues and questions
- Resolve customers' concerns and answer customers' questions to your best ability
- Maintain a positive attitude and calmly respond to customers' complaints
- Open new customer accounts
- Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
- Recommend possible products to meet the customers' needs
- Refer issues and questions to managers if necessary
- Prepare product and customer reports by gathering data collected during customer interactions
Salary:
₹15, ₹20,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Malad
Education:
- Bachelor's (preferred)
Experience:
- Customer support: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Speak with the employer
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