Customer Care Executive(Malad) - Malad, Mumbai, Maharashtra, India - Sigma manpower services

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description
Post

  • Customer care Executive
Location

  • Malad
Education

  • Graduate
Experience

  • 13 years
Skill and job description as follows

  • Listen to customers' concerns, issues and questions
  • Resolve customers' concerns and answer customers' questions to your best ability
  • Maintain a positive attitude and calmly respond to customers' complaints
  • Open new customer accounts
  • Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
  • Recommend possible products to meet the customers' needs
  • Refer issues and questions to managers if necessary
  • Prepare product and customer reports by gathering data collected during customer interactions

Salary:
₹15, ₹20,000.00 per month


Schedule:

  • Day shift

Ability to commute/relocate:

  • Malad
, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)


Education:


  • Bachelor's (preferred)

Experience:


  • Customer support: 1 year (preferred)
- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • Hindi (preferred)
  • English (preferred)

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