People Analytics servicenow 6 to 12 Years Mumbai - Mumbai, Maharashtra, India - Capgemini Invent
Description
Job Description
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Minimum of 7 years of experience in people analytics, HR consulting, or a similar role, with experience in analysing data from HRIS and ITSM systems
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Proven ability to analyse large and complex datasets specifically from ServiceNow
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Understanding of IT Service Management (ITSM) frameworks and best practices
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Ability to manage multiple projects simultaneously and prioritize effectively, while considering potential variations due to location
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Experience working within a captive advisory model
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Proven experience with specific ServiceNow modules relevant to the role (e.g., HR Service Delivery, Employee Self-Service)
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Knowledge of human capital metrics and frameworks relevant to employee experience data
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Experience working with ITSM ticketing systems
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Strong understanding of employment law and compliance regulations.
Primary Skills
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HR Consulting, ServiceNow
Secondary Skills
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- **Proven experience with specific ServiceNow modules relevant to the role (e.g., HR Service Delivery, Employee Self-Service).
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