Marketing Executive - Bengaluru, India - Cleartax

Cleartax

Verified Company

Bengaluru, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

ID: 734 | 1-2 yrs | Bengaluru | careers
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About Clear

The journey of simplicity throughout the last decade, Urged us to make things clear, so that it's easier done than said.**Clear Today is India's leading fintech SaaS platform, serving 3K+ enterprises, 6L+ SMEs, and 5M+ individuals, with our ITR, GST, e-Invoicing products, and more. While the journey has not been easy, it has been transforming.

Founded in 2011, the decade-long journey of ClearTax defines growth.

Starting with just 3 tech products related to tax and filing, we now build mobile and web-based SaaS products for invoices, taxes, payments, and credit and augment them with strong advanced analytics and artificial intelligence.

We are also a Series C-funded startup with a strong team of 1000+ members, and as we continue to evolve into a world of new-financial solutions, we're looking for individuals with perspectives to join our team.

Responsibilities:

Understand customers' business and program objectives.
Understand and demonstrate value to the customer.
Drive product adoption and ensure exceptional user experience
Discover and solve stated and not stated customer problems
Help build loyalty by creating an excellent relationship with the customers
Manage the entire customer lifecycle onboarding, planning and implementation, deployment and ongoing usage
Manage account health and identify opportunities to improve product offering
Serve as the voice of the customer and provide internal feedback to Product, Content and other teams on how we can better serve our customers
Maintain a deep understanding of our solutions and content and educate customers about the most relevant features/functionality for their specific business needs
Alongside the support teams, resolve any issues and problems faced by customers and manage complaints in order to maintain trust