Hindi Voice Process - Chennai, India - Hoopoe Infoedge Pvt Ltd
Description
JOB ROLE
:
CUSTOMER SUPPORT SERVICE
SALARY
:14000 TO TAKE hOME)
LOCATION
:
OMR
SHIFT
:
GENERAL SHIFT 9.AM TO 6.PM
ROLES AND RESPONSIBILITIES
- Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Update customer information in the customer service database during and after each call
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
- Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers
Job Types:
Full-time, Regular / Permanent
Salary:
₹17, ₹25,000.00 per month
Schedule:
- Morning shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- omr, Chennai,
Tamil Nadu:
Reliably commute or planning to relocate before starting work (preferred)
Experience:
- total work: 1 year (preferred)
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