Housekeeping Executive - Calicut, India - Meitra Hospital

Meitra Hospital
Meitra Hospital
Verified Company
Calicut, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
customers, answer queries, clear doubts and forward messages to appropriate
authorities.

  • Coordinate and follow up customer complaints and make sure that it is resolved.
  • Maintain records and update department head
  • Promptly attend to customer enquiries and complaints.
  • Document all help desk interactions in the register/ system with details of the
complaint received and the reference number.

  • Respond to and redirect problems to correct resource/ department by raising tickets
and ensure that the same is closed within the agreed TAT. (Any complaints to be
attended and closed within 10 mints).

  • Track and route problems which are pending and notify the department head.
  • Prepare activity reports and share with the department head on daily basis.
  • Stay up to date on information, changes and updates.
  • Complete other tasks assigned by superiors

Salary:
From ₹20,000.00 per month


Benefits:


  • Health insurance

Schedule:

  • Day shift

Ability to commute/relocate:

  • Calicut, Kerala: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)


Speak with the employer
Application Deadline: 04/11/2023

Expected Start Date: 20/11/2023
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