Associate Operations Processor - Chennai, Tamil Nadu, India - Wells Fargo

Wells Fargo

Verified Company

Chennai, Tamil Nadu, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

About this role:

Performs Research and resolution of exceptions arising out of check processing errors such as encoding errors, misreads, listing errors, posted twice, etc.

Additionally, the team processes errors / images that are illegible or bad, also called as non-conforming images.

Provides research and resolution of bank to bank transaction errors, Wholesale customer adjustments, over-the-counter retail customer deposit disputes and missing work.

Team researches and resolves errors that occur during processing of checks through internal departments or from other banks.

In this role, you will:

Required Qualifications:

University degree in Business or related discipline
Strong analytical skills.

Required Qualifications for Europe, Middle East & Africa only:

Experience in operations support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Able to multitask to accomplish tasks effectively.
Able to interpret the documents or the requests received
Strong verbal & written communication skills
Attention to detail
Excellent data entry skills
Good Math, reconciliation and accounts skills
Ability to work quickly & accurately while maintaining acceptable standards of workmanship
Quick learner with the ability to retain high volume of information
Ability to recognize and escalate any discrepancies identified or noticed while processing.

Job Expectations:

Able to multitask to accomplish tasks effectively.
Able to interpret the documents or the requests received
Strong verbal & written communication skills
Analytic skill
Attention to detail
Excellent data entry skills
Good Math, reconciliation and accounts skills
Ability to work quickly & accurately while maintaining acceptable standards of workmanship
Quick learner with the ability to retain high volume of information
Ability to recognize and escalate any discrepancies identified or noticed while processing.

Posting End Date:

13 Jun 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.