Debt Recovery Agent - Coimbatore, India - Conneqt Business Solutions Limited
Description
Job Title:
CRE - Collections, X bucket to Write Off cases
Business Unit:
Collections
Department:
Collections
Edu Qualifications:
Undergraduate (SSC or HSC)
Preferred Grade:
1A
Age group:
above 18 years
Designation:
CRE
Min
work experience:
0 - 2 years
Preferred Industry/ sector:
Any Credit card collections experience preferred. DRA certification mandate.
PVR required ( Police Verification Report )
Salary range(pa)
CTC of
CRE
Role statement (summary of the role in 1 or 2 sentences):
Execute the Collections as per accounts assigned
Core Responsibilities:
Submit proper account of all cash/ cheques/ drafts/ documents collected from the customers against issue of temporary cash receipts/ acknowledgements on a daily basis to the concerned designated person and obtain proper acknowledgement
Dress code to be followed as per policy, behave appropriately and be very courteous to the customers, dealers and attend to work properly
Adhere to the instructions, written and oral, given by superiors in order to complete all required documentation, paper work and submit the same to the concerned with all records properly maintained
Understanding of the collections Policy and effective implementation for X bucket to write off cases
Ensure all the SLA is been met and adhered to & targets assigned are met month on month
Ensure 100% visits with TAT are conducted and the same is recorded on system
Need to ensure the collected payments are deposited and credited into the customers' accounts within the specified TAT
Need to collect correct phone numbers from the field and update the same during daily review meetings
Competencies:
Knowledge:
Awareness of the Client process
Basic understanding of Collections with through knowledge of process & SLAs
Skills & Abilities:
Ability to plan & arrange for collection
Cordial & Polite
Field collection experience
Hardworking
Other attributes
Unique Identification Code(UIC)
Collections
Salary:
₹15, ₹18,000.00 per month
Ability to commute/relocate:
- Coimbatore,
Tamil Nadu:
Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you Have DRA Certificate
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