Catalog Spc - Bengaluru, Karnataka, India - ADCI - Karnataka

ADCI - Karnataka

Verified Company

Bengaluru, Karnataka, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

1+ years of data-driven business operations processes experience

Bachelor's degree
Speak, write, and read fluently in English
Experience with Excel

Key job responsibilities

Research and evaluate the facts surrounding the transactions, Identify process deviations with respect to program level defects by conducting audits.

Familiar with sampling methodologies to ensure the correct number of investigation audits are performed.
A keen eye to identify new MO/ Fraud patterns and provide analysis on process adherence and risk involved in the processes and succinctly communicate trends and actionable solutions to QA leadership and Operational stakeholders.
Provide training need analysis to management and training team for individuals/team/site in order to address knowledge gaps.
Engage with global stakeholders and peers, and drive Calibration efforts across sites.
Projects & Kaizen: Provide inputs to GPO, GFPOCs for SOP/Process/Tool improvements or changes.
Drive projects on automation to reduce QA manual efforts and improve QA yields.
Good process acumen to develop strategic policies to ensure to invent and simplify the process further.
Produce daily, weekly and monthly analyses and reports on defect trends and root causes, perform datamining and analysis to support programs as well as identify new metrics and opportunities for quality improvements.
Take proactive ownership when identifying process gaps/ defects if the process is owned by another department take the lead in identifying, communicating and helping the owning team to resolve the gap/issue.
Take ownership of selfdevelopment and ensure regular connect with Learning & Development teams for individual growth.

About the team
About the team

The Audit and Insight team audits the Seller registration,verification and compliance checks for different market places. We also generate insight and give recommendations for process improvements to enhance seller experience,efficiency improvement,operational excellence.

Bangalore, KA, IND