Applications Support - Mumbai, India - JPMorgan Chase Bank, N.A.

JPMorgan Chase Bank, N.A.

Verified Company

Mumbai, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Key Responsibilities and Typical Duties include the following:

Incident and problem management
To update key control systems according to procedure and in a timely manner (within JPM these include ServiceNow, EPV, ITSM)
Participates in post incident reviews for client impacting incidents.

Additional Information:

Qualifications

Experience - Required:

Primary Skills (Technical):
AWS/Cloud/Kubernetes, Java,

Autosys/Control-M, Scripting

Python/Shell, Oracle/Sybase/NoSQL

Other skills:

Excellent proven problemsolving skills
Logical, able to think outside the box
Good interpersonal and customerfacing skills
Strong written communication skills
Flexible, cooperative and resilient
Able to work effectively under pressure and frequently changing priorities

Additional Information:

Minimum 5 years of experience
Understanding of the fundamentals of the financial services and operations industry
Effectively leverages knowledge to understand and address typical customer issues
Must have excellent organizational skills and verbal and written communication skills
Must be able to meet deadlines and adjust productivity to support peak volumes
Must be able to follow outlined processes and procedures accurately
PC skills (Microsoft office proficiency Excel/Word/PowerPoint)
Must be able to work in a teamwork environment with a diverse group

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.