Bba/bca/mca/ba/btech Freshers for Bpo Ctc 32k - Mohali, India - Kreez Consulting
Description
We are hirng freshers for technical Call Center executive/Process associate / Call Center Agent in Chandigarh/Panchkula/Mohali Location.Responsibilities:
- Answer incoming customer phone calls and take appropriate action for each call
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company
- Attend mandatory training sessions to stay updated on product or company policy changes
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
- Input data into the company computer platform to keep each customer record updated
Requirements:
- At least +2/Senior Secondary or equivalent Diploma is required
- Strong computer skills
- Excellent interpersonal English communication skills
- High level of professionalism
- Must be available to work some holidays and weekends
- Strong problem solving abilities
Same day interviews
No fees to be paid
Job Type:
Fresher
Salary:
₹20, ₹32,533.02 per month
Benefits:
- Commuter assistance
Schedule:
- Rotational shift
- Weekend availability
Supplemental pay types:
- Commission pay
- Performance bonus
- Shift allowance
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
Language:
- fluent English (required)
Speak with the employer
- 91-XXXXXXXXXX
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