Systrack & Rds 6 to 9 Years Pune, Mumbai & Bengaluru - Capgemini
Description
Work with customers to understand their needs and requirements for Systrack tool implementation.- Develop and present a roadmap for Systrack tool implementation that meets the customer s needs and requirements.
- Provide support to customers during and after implementation.
- Processes of Service Desk
- Incident Management and other ITIL processes would be preferred.
- Strong understanding of Systrack tool.
- Experience in working with customers to define and implement roadmaps.
- Experience in working with technology teams to implement solutions.
Primary Skill:
- Systrack
Secondary Skills:
- RDS (Remote Desktop Support) + Device Lifecycle mgmt. + AD Add/remove)
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