Customer Support Executive - Ahmedabad, India - latteys industries ltd.

latteys industries ltd.
latteys industries ltd.
Verified Company
Ahmedabad, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Hiring for Customer Support Executive at our company.


Company :
Latteys Industries Limited


Position :
Customer Support Executive


Exp :
Min 2.0 Yrs exp


Qualification :
Any Graduate


Salary :
As per discussion


JD:
conducting customer satisfaction surveys to understand what areas of the company's services need improvements

catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution

dealing with customer issues and churning out an easy-to-follow solution

managing payment and delivery of customer orders

helping customers choose the right product for their requirements and budget

handling customer concerns and complaints in a timely manner

informing customers of upcoming promotions or deals

establishing a positive rapport with all clients, dealers and retailors and customers in person or via phone

forming reports based on customer satisfaction statistics and helping their team to develop new skills

fixing appointments based on the availability of customers and clients

interacting with customers to ensure they have a desirable and shareable experience


Salary:
₹14, ₹18,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (preferred)

Experience:


  • Customer support: 1 year (preferred)
  • Customer service: 1 year (preferred)

Language:


  • Hindi (preferred)
  • English (preferred)

Work Location:
One location


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