Customer Service Representative - Navi Mumbai, India - Unifox Global

Unifox Global
Unifox Global
Verified Company
Navi Mumbai, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines

  • Maintain a courteous and calm manner at all times to deescalate stressful situations
  • Document personal information to create, update, or adjust customer accounts
  • Prepare callrelated information for purposes of auditing and reporting
  • Provide and respond to feedback about any aspect of the job or its duties
  • Suggest products and services to clients based on their requests and needs
  • Answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders

Salary:
₹12, ₹22,000.00 per month


Schedule:

  • Day shift
  • Evening shift
  • Fixed shift
  • Night shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)
  • Hindi (preferred)

Speak with the employer

  • 91-XXXXXXXXXX
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