Client Relationship Executive - Kochi, India - Muziris Softech Pvt Ltd

Muziris Softech Pvt Ltd
Muziris Softech Pvt Ltd
Verified Company
Kochi, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Client relations Executive/Associate - This role is an integral part of our ERP project management team in work allocation for software developers and client management.


Requirements:

-
Excellent English communication skill is mandatory:


  • Minimum 6 months experience in client/ customer management:
-
Experience/ knowledge in ERP required:

-
Education : MBA (Marketing):


  • Client handling ability
  • Logical thinking
-
Age: below 30
Core responsibilities with regard to team work allocation includes the following:

  • Discussion and analysis of new requirements and support activities of the project with team leaders and developers.
  • Timely status update to the team leaders and client regarding pending tasks
  • Daily stand up meeting coordination for support activities
  • Jira management
Client Management responsibilities

  • Client communication through calls, mails, WhatsApp etc.
  • User story management
  • Weekly sprint meeting with client
  • Ticketing system management
  • User training based on new releases

Salary:
₹20, ₹30,000.00 per month


Benefits:


  • Leave encashment
  • Paid time off
  • Provident Fund

Schedule:

  • Day shift

Application Question(s):

  • On a scale of 15, what would you rate your English communication skills?

Education:


  • Bachelor's (required)

Experience:


  • Client/customer management: 1 year (required)
  • ERP systems knowledge/: 1 year (required)
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