Guest Relation Executive - Mumbai, India - MELUHA THE FERN AN ECOTEL HOTEL

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Welcome guests during check-in and giving a found farewell to guest while checkout

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Handling guest complaints and concerns in an efficient and timely manner. Overseeing VIP guests, arrivals and departures

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Coordinating and multi-tasking job duties in a busy environment

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Should possess detailed information about the Hotel, city as well as the competition

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Detailed information regarding arrivals and room requirements

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Have up to date information on daily room occupancy

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Providing excellent customer service as per hotel standards

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Greeting guests as they enter and exit the hotel

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Providing information regarding the Hotel, town attractions, activities etc

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Check on VIP reservations, complete their pre-registration formalities

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Allocate rooms to all arriving guests. Maintain up-to date information on room rates, current promotions, offers and packages

Salary

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₹25, ₹35,000.00 per month


Benefits

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  • Food provided

Schedule:

  • Rotational shift

Ability to commute/relocate:

  • Greater Mumbai, Mumbai Suburban , Maharashtra: Reliably commute or planning to relocate before starting work (required)

Experience

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- total work: 1 year (preferred)


Work Location:
One location


Speak with the employer

  • 91-XXXXXXXXXX

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