Guest Relation Executive - Mumbai, India - MELUHA THE FERN AN ECOTEL HOTEL
Description
Welcome guests during check-in and giving a found farewell to guest while checkout
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Handling guest complaints and concerns in an efficient and timely manner. Overseeing VIP guests, arrivals and departures
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Coordinating and multi-tasking job duties in a busy environment
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Should possess detailed information about the Hotel, city as well as the competition
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Detailed information regarding arrivals and room requirements
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Have up to date information on daily room occupancy
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Providing excellent customer service as per hotel standards
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Greeting guests as they enter and exit the hotel
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Providing information regarding the Hotel, town attractions, activities etc
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Check on VIP reservations, complete their pre-registration formalities
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Allocate rooms to all arriving guests. Maintain up-to date information on room rates, current promotions, offers and packages
Salary
:
₹25, ₹35,000.00 per month
Benefits
:
- Food provided
Schedule:
- Rotational shift
Ability to commute/relocate:
- Greater Mumbai, Mumbai Suburban , Maharashtra: Reliably commute or planning to relocate before starting work (required)
Experience
:
- total work: 1 year (preferred)
Work Location:
One location
Speak with the employer
- 91-XXXXXXXXXX
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