Associate Iii - Kochi, India - Hubbell Incorporated

Hubbell Incorporated

Verified Company

Kochi, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Date:
Mar 12, 2024

Location:
Cochin, IN, 682042

Company:
Hubbell Incorporated

Job Overview:

We are looking for suitable Graduates experienced with good communication skills to support the Hubbell India customer service Team's routine, adhoc activities, and projects predominantly but not limited to any specific task.

This requirement is for responding to customer enquiries, sales order creation, expediting orders, quote creations, price resolutions & other customer service activities
A Day In The Life:

Excellent communication

Good in MS Office

SAP experience is good to have added advantage
MS Excel advanced
What will help you thrive in this role?:
Some of the key responsibilities are: (but not limited to)
Support routine activities based on Service Level Agreement
Support Customer enquiries, order entry, order changes and other requirements of customers
Work as customer service associate flexible to support during night shift
Contribute as a team member to ensure the Hubbell India team meets all its KPIs
Ensure daily volumes are completed with high quality standard and quick TAT
Ensure all requests from customers and CS teams are acknowledged for the day and coordinate with teams across the enterprise to resolve customer enquiries
Competencies:

Customer Focus