Sm- S2p Gpo - Noida, India - Genpact

Genpact

Verified Company

Noida, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it.

Now, we're calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it.

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Transformation happens here. Come, be a part of our exciting journey_
Are you the one we are looking for?_

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In this role, you will handle large global deployment programs (technology services products) including customer education, setting expectations, process definition, establishing appropriate thresholds, relationship building, onsite implementation workshop delivery, and project management meeting facilitation, be a strategic partner in influencing decisions for the future._

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Responsibilities_

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- _Serve in consultant role during implementation to both assure mínimal disruption and to streamline internal and external processes. Analyze customers' business requirements and develop innovative and effective solutions to the challenges they face. Bring industry knowledge, world-class capabilities, innovation, and cutting-edge technology to our clients along the F&A spectrum to help them improve their performance._
- _Provide coordination with IT to establish data interface options with customers, including establishing data specs and evaluating data sets._
- _Collaborate with offshore team to design, develop and configure the product to customer specifications._
- _Liaison with the operations, sales, marketing, and product management team to ensure the best experience for the customer and that customer requirement are considered for product evolution._
- _At times, handle multiple projects/products in parallel for different customers in different regions and time zones._
- _Serve as customer representative ensuring that customer's needs and requirements are communicated to all departments supporting the customer to ensure successful implementation._
- _Establish and drive customers to meet established system go-live dates._
- _Collaborate closely with the technical team and customer's systems and IT team in connection with data feeds, data mapping, and new system training._
- _Appropriately record project activities, accurately track, and concisely report project statuses, and manage projects within the defined model._
- _Oversee hand-off to account management upon completion of the implementation project._
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Qualifications we seek in you_
Minimum qualifications_

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- _F&A domain and process understanding. Preferred - expertise or experience of having worked in any of the F&A areas i.e. OTC, PTP or RTR_
- _Bachelor's degree required. PMP/ Prince certification a strong plus._
- _Proven experience in project management and account management, large F&A transitions, or software delivery_
- _Knowledge of SAP / ERP, Salesforce, Azure, AWS, RPA, e

Invoicing, OCR, BPM solutions/technologies will be a big plus.

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- _Ability to handle multiple projects and implementations in parallel with appropriate prioritization._
- _Manage escalations and effectively utilize higher management in resolving challenging problems._
- _Able to work well across departments and skill levels._
- _Ability to outline goals and outcomes, gather data, brainstorm on solutions, evaluate pros and cons._
- _Flexibility and willingness to travel. At times it may be extensive and at short notices._
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Preferred qualifications_

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- _Experience in managing critical projects that have complex requirements_
- _Good project management skills, including the ability to manage and mentor project team members._
- _Firm planning, organizational, time management, and leadership skills._
- _Excellent presentation meeting facilitation, communication (verbal and written), and listening skills._
- _Good system analysis and solution architecting skills._
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_Job__Senior Manager_

_ Primary Location__India-Noida_

_ Schedule__Full-time_

_ Education Level__Bachelor's / Graduation / Equivalent_

_ Job Posting__Apr 14, 2023, 10:58:53 AM_

_ Unposting Date__Ongoing_