Sales and Customer Service Executive - Kochi, Kerala, India - Samagra Progressive Learning Solutions Pvt Ltd

Samagra Progressive Learning Solutions Pvt Ltd
Samagra Progressive Learning Solutions Pvt Ltd
Verified Company
Kochi, Kerala, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job description
Samagra Progressive Learning Solutions Private Ltd is the brainchild of Madhu Bhaskaran, a renowned Business Strategist and HRD trainer.

We aim to create a sense of total revamping in the lives of entrepreneurs by crafting world-class products and programs that would help, support and guide them to take their life and business to the next level.


Responsibilities:


  • Proactively engage with prospective clients to generate sales leads and opportunities.
  • Conduct sales presentations and product demonstrations to showcase the benefits of our training and development programs.
  • Respond to inquiries and provide information about our programs, pricing, and enrollment process.
  • Assist clients throughout the sales process, from initial contact to enrollment and beyond.
  • Build and maintain strong relationships with clients to foster loyalty and satisfaction.
  • Address client concerns and resolve issues in a timely and professional manner.
  • Collaborate with the sales and marketing teams to develop effective strategies for lead generation and customer acquisition.
  • Maintain accurate records of sales activities, customer interactions, and other relevant information in CRM software.
  • Stay informed about industry trends, market developments, and competitor offerings.

Requirements:


  • Bachelor's degree in Business Administration, Marketing, or related field (preferred).
  • Proven experience in sales and customer service roles, preferably in the education or training sector.
  • Excellent communication and interpersonal skills.
  • Strong sales acumen with the ability to identify and pursue opportunities.
  • Customercentric approach with a focus on delivering exceptional service.
  • Ability to multitask and prioritize tasks effectively in a fastpaced environment.
  • Proficiency in CRM software and other sales tools.
  • Passion for entrepreneurship and a genuine desire to help others succeed.
  • Flexible and adaptable with a positive attitude and willingness to learn.
  • Ability to work independently as well as part of a collaborative team.

Benefits:


  • Competitive salary and performancebased incentives.
  • Opportunities for professional growth and advancement within the organization.
  • Supportive work environment with a focus on teamwork and collaboration.
  • Access to cuttingedge training and development resources.

Pay:
₹15, ₹20,000.00 per month


Day range:

  • Monday to Friday
  • Weekend availability

Shift:

  • Day shift

Supplemental pay types:

  • Performance bonus

Travel requirement:

  • No travel

Work Location:
In person
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