Guest Relation Executive - Pernem, India - SIBAYA BEACH RESORT MORJIM GOA
Description
Welcome guests during check-in and give a fond farewell to guests while checkout.- Handling guest complaints and concerns in an efficient and timely manner.
- Overseeing VIP guests, arrivals and departures.
- Coordinating and multitasking job duties in a busy environment.
- Must have good knowledge of OTA's extranet and their functions.
- Manage rates and inventory on OTA's and other channels.
- GRE is responsible for keeping accurate records about customer bookings.
- Regular payments follow up with Guests/Travel Agents and internal accounts department.
- Maintain daily reservation record and preparing daily booking reports hotel wise.
- Should have good written and communication skills
Salary:
₹16, ₹20,000.00 per month
Benefits:
- Food provided
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Pernem , Goa: Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 1 year (preferred)
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