Domestic Sales - Mumbai, India - Sita Travels

Description

• Generating sales from the Domestic market as per assigned budgets
• Ensure file profitability, managing assigned budgets, and statistical/financial records
• Ensuring & maintaining a high standard of quality and service delivery
• Ensure proper coordination & maintain PR at all service levels (Interdepartmental coordination & communication, including domestic agents)
• Liaise with travel partners, including hotels to manage booking & schedules
• Customer satisfaction (Dealing with customer inquiries & meeting their expectations)

• Sales visits to clients
• Ensure cost control / constant renegotiation with suppliers to increase profitability
• Maintaining weekly sales reports
• Coordinating with the product and Procurement team for setting up of new products if required
• Ensure process compliance to increase productivity and customer satisfaction
• Keep a track of Conversion ratio, GOP and Client feedback

• Should have a minimum of 46 years' experience and a flair in sales role
• Should have an understanding of the customer needs and the market
• Must possess Destination and Product knowledge and sound understanding of market pattern
• Strong interpersonal skills