Customer Support Executive - Vadodra, India - Maxicus kochartech
Description
Job Role:
As a Customer Support Executive, you will manage all customer interactions across various channels, providing accurate and complete information to customers using the right tools and methods.
Key Responsibilities:
Provide superior Customer Experience through Call.
Offer accurate, valid, and complete information using appropriate methods and tools.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Collaborate with team members and customer service teams to ensure a superior customer experience.
Follow the company's communication procedures, policies, and guidelines consistently.
Deliver excellent results measured by customer satisfaction, effectiveness, efficiency, and quality.
Minimum Qualifications & Requirements:
Basic and Good communication skills are required.
12th pass can apply.
Rotational 9 hour shifts, including Evening shifts.
6 days working, 1 week off.
Salary:
INR (per month) 15k CTC to 18k CTC
Working Mode:
Work from Office
Location:
Manjalpur Vadodara
Job Types:
Full-time, Permanent
Pay:
₹15, ₹18,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Education:
- Higher Secondary(12th Pass) (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Work Location:
In person
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