Customer Support Executive - Vadodra, India - Maxicus kochartech

Maxicus kochartech
Maxicus kochartech
Verified Company
Vadodra, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Job Role:

As a Customer Support Executive, you will manage all customer interactions across various channels, providing accurate and complete information to customers using the right tools and methods.


Key Responsibilities:

Provide superior Customer Experience through Call.
Offer accurate, valid, and complete information using appropriate methods and tools.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Collaborate with team members and customer service teams to ensure a superior customer experience.
Follow the company's communication procedures, policies, and guidelines consistently.
Deliver excellent results measured by customer satisfaction, effectiveness, efficiency, and quality.


Minimum Qualifications & Requirements:

Basic and Good communication skills are required.
12th pass can apply.
Rotational 9 hour shifts, including Evening shifts.
6 days working, 1 week off.


Salary:
INR (per month) 15k CTC to 18k CTC


Working Mode:
Work from Office


Location:
Manjalpur Vadodara


Job Types:
Full-time, Permanent


Pay:
₹15, ₹18,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Rotational shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus

Education:


  • Higher Secondary(12th Pass) (preferred)

Language:


  • Hindi (preferred)
  • English (preferred)

Work Location:
In person

More jobs from Maxicus kochartech