Telesales Executive - Bengaluru, Karnataka, India - Talent Corner HR Services Private Limited
Description
Key Responsibilities:
- Conduct outbound calls to SMBs to introduce our products/services, provide assistance, and identify sales opportunities.
- Build and maintain strong relationships with prospective clients through effective communication in Bengali, Hindi, and English.
- Understand customer needs and requirements to provide relevant product/service solutions and resolve any queries or issues.
- Achieve and exceed monthly sales targets and KPIs.
- Provide excellent customer support by addressing inquiries, resolving complaints, and ensuring customer satisfaction.
- Maintain accurate records of all sales activities, customer interactions, and support tickets in the CRM system.
- Collaborate with the sales and customer support teams to strategize and optimize sales and support processes.
- Stay updated on product knowledge, market trends, and competitor activities.
Requirements:
- Bachelor's degree or equivalent work experience.
- Minimum of 1 year of experience in telesales, preferably in SMB sales and customer support.
- Excellent communication and negotiation skills in Bengali, Hindi, and English.
- Proven track record of meeting and exceeding sales targets.
- Ability to provide exceptional customer support and resolve issues effectively.
- Ability to work independently as well as part of a team.
- Strong organizational and time management skills.
- Proficiency in using CRM software and other sales/support tools.
- Positive attitude, selfmotivated, and targetdriven.
Job Types:
Full-time, Permanent
Salary:
₹50, ₹250,000.00 per year
Benefits:
- Paid time off
Schedule:
- Weekend availability
Supplemental pay types:
- Joining bonus
Experience:
- Lead generation: 1 year (preferred)
- Outbound sales: 1 year (preferred)
Language:
- Telugu (preferred)
- Kannada (preferred)
Work Location:
In person
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