Travel Agency Coordinator - Borivali, Mumbai, Maharashtra, India - Peak Performance Advisors (OPS) PVTLTD

Peak Performance Advisors (OPS) PVTLTD

Verified Company

Borivali, Mumbai, Maharashtra, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Position Overview:

Responsibilities:

Assist clients with travel inquiries, including flight bookings, hotel reservations, car rentals, and travel packages.
Coordinate with airlines, hotels, and other travel partners to secure reservations and ensure accuracy.
Process bookings and payments accurately and efficiently using our reservation system.
Provide personalized recommendations and travel advice to clients based on their preferences and budget.
Handle customer inquiries and resolve any issues or concerns in a professional and timely manner.
Maintain uptodate knowledge of travel industry trends, regulations, and destination information.
Assist with administrative tasks such as filing, data entry, and preparing travel documents.

Requirements:

Excellent communication skills in English, both verbal and written.
Previous experience in a similar role within the travel industry is preferred but not required.
Strong customer service orientation with a passion for delivering exceptional experiences.
Ability to multitask and prioritize tasks in a fastpaced environment.
Attention to detail and accuracy in handling bookings and customer information.
Proficiency in using computer systems and reservation software.
Flexibility to work occasional evenings, weekends, and holidays as needed.