Customer Support Executive - Bhopal, India - OPAS BIZZ PVT LTD
Description
conducting customer satisfaction surveys to understand what areas of the company's services need improvements- catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- dealing with customer issues and churning out an easy-to-follow solution
- managing payment and delivery of customer orders
- helping customers choose the right product for their requirements and budget
- handling customer concerns and complaints in a timely manner
- informing customers of upcoming promotions or deals
- establishing a positive rapport with all clients and customers in person or via phone
- forming reports based on customer satisfaction statistics and helping their team to develop new skills
- fixing appointments based on the availability of customers and clients
- interacting with customers to ensure they have a desirable and shareable experience
Salary:
Up to ₹12,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Gulmohar, Bhopal ,
Madhya Pradesh:
Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- Hindi and English (preferred)
- English (preferred)
More jobs from OPAS BIZZ PVT LTD
-
Sales Representative
Bhopal, Madhya Pradesh, India - 2 weeks ago
-
Marketing Executive
Bhopal, India - 2 weeks ago
-
Sales Representative
Bhopal, Madhya Pradesh, India - 1 week ago
-
Sales Executive
Puducherry, India - 3 weeks ago
-
Sales Executive
Bhopal, India - 3 weeks ago
-
Sales Executive
Bhopal, Madhya Pradesh, India - 2 weeks ago