Academic Counselor - Mumbai, Maharashtra, India - UPGRAD

UPGRAD

Verified Company

Mumbai, Maharashtra, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

upGrad is an online education platform building the careers of tomorrow by offering the most

industry-relevant programs in an immersive learning experience. Our mission is to create a

new digital-first learning experience to deliver tangible career impact to individuals at scale.

UpGrad currently offers programs in Data Science, Machine Learning, Product Management,

Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about

management and education to help design learning programs for working professionals to

stay sharp and stay relevant and help build the careers of tomorrow.

❖ UpGrad was awarded the Best Tech for Education by IAMAI for

❖ upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after

startups in India.

❖ upGrad was earlier selected as one of the top ten most innovative companies in India by Fast

Company. We were also covered by the Financial Times along with other disruptors in Ed

Tech

❖ UpGrad is the official education partner for Government of India - Startup India program

❖Our program with IIIT B has been ranked #1 program in the country in the domain of

❖ Artificial Intelligence and Machine Learning

Role Summary

We are looking for an admission Counsellor who are extremely customer centric and are

excited by

the challenges of a new emerging business environment.

As an Admission Counsellor you will be responsible for developing new leads, communicating

with customers, understanding their needs, and ensuring a smooth sales process. You must be

comfortable making dozens of calls per day, working with channel partners, generating

interest,

qualifying prospects and closing sales. Requirements

Roles and Responsibilities

Responsible to manage & convert leads for versatile upGrad programs which are in

collaboration with renowned Universities/ Institutes such as IIITB, NIMMS, IMT

Ghaziabad, Deakin Business School, IITM Liverpool Business Scholl, MICA.

Providing in depth information to prospective learners, this includes counselling
Identifying references through the existing customer base to increase the sales

pipeline.

Details pertaining to lead discussions & conversion should be updated real

time on CRM (Salesforce) software.

Responsible for Adherence of the inside sales process, tools and data management.
Meet and overachieve the given weekly, monthly and quarterly target in

terms of revenue as well as number of enrolments.

Handle Objections and Price Negotiations in order to generate Sales Revenue.
Maintain Effective communication till the time learner is onboarded.

Skills Required

Preferred Industry: BPO/KPO Non-Ed Tech, Edtech( No k12 segment companies)

Age

Upto 31 Years.
Excellent written and spoken communication skills (English proficiency).
Strong sales bent of mind, in order to understand and effectively communicate what
Approachable and vibrant personality.
Ability to approach any situation with patience and very strong empathy.
Passion to deliver the highest levels of customer service at all times.
Must be a team player with the ability to work independently, prioritize tasks, and

meet targets/deadlines.