Telecaller - Ernakulam, India - Level Up HR Solutions
Description
Position:
Telecaller ( Female)
Accommodation:
Provided on request
A telecaller Is a professional who communicates with potential customers or clients over the phone to promote or sell products, services, or gather information.
Responsibilities:
- Conduct outbound calls to potential customers, effectively presenting the products/services offered by the company.
- Engage with customers to comprehensively understand their requirements, address inquiries, and provide detailed information on our offerings.
- Identify and qualify potential leads through strategic questioning and information gathering.
- Execute followup calls to nurture leads, address queries, and uphold positive customer relationships.
- Maintain accurate and detailed records of calls, customer interactions, and transactions.
- Achieve and exceed daily, weekly, and monthly sales targets as established by the sales team.
- Stay updated of the features and benefits of the products/services to deliver accurate information to customers.
Requirements:
Exceptional verbal communication and active listening skills.
Proven ability to meet and surpass sales targets.
Strong customer service orientation with a commitment to excellence.
Effective time management skills to handle a high volume of calls and meet deadlines.
Previous experience as a telecaller or in a similar role is preferred.
Salary Package:
Incentives
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Education:
- Bachelor's (preferred)
Experience:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Ernakulam, Kerala (preferred)
Ability to Relocate:
- Ernakulam, Kerala: Relocate before starting work (preferred)
Work Location:
In person
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