Sales Coordinator - Mumbai, Maharashtra, India - AVS Industrial Solutions LLP

AVS Industrial Solutions LLP
AVS Industrial Solutions LLP
Verified Company
Mumbai, Maharashtra, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibilities:


  • Respond promptly to customer inquiries, identify and resolve issues, and escalate problems when necessary.
  • Handle customer complaints with empathy and professionalism, finding appropriate solutions to ensure customer satisfaction.
  • Maintain a thorough understanding of our products and services to effectively assist customers with their inquiries.
  • Document and track customer interactions and resolutions in the company's CRM system.
  • Collaborate with other departments to resolve complex customer issues and provide feedback on product or service improvements.
  • Stay updated on product knowledge, industry trends, and customer service best practices.
  • Identify opportunities to upsell or crosssell products and services to existing customers.
  • Assist in the development and improvement of sales/operations processes and procedures.
  • Meet and exceed individual and team performance goals.

Job Types:
Full-time, Permanent


Salary:
₹20, ₹30,000.00 per month


Benefits:


  • Cell phone reimbursement
  • Health insurance

Day range:

  • Monday to Friday

Shift:

  • Day shift

Supplemental pay types:

  • Commission pay
  • Performance bonus
  • Yearly bonus

Ability to Relocate:

  • Mumbai Suburban, Maharashtra: Relocate before starting work (required)

Work Location:
In person
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