SAP Cs - Pune, Maharashtra, India - Elfonze Technologies

Elfonze Technologies
Elfonze Technologies
Verified Company
Pune, Maharashtra, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Information:

Industry

  • IT ServicesCity
  • Pune CityState/Province
  • MaharashtraCountry
  • IndiaZip/Postal Code
End to end completion of user stories from epic stage to final handover to Application Managed Support (AMS).

  • Analysis, evaluation, and support of SAP S/4 HANA Release upgrades.
  • Troubleshooting and resolution of helpdesk tickets escalated to Level 3 (expert mode) support.
  • Regular maintenance of training documentation used for handover to Support
  • Analysis and evaluation of features within each upgrade and provide recommendation.
  • Testing and resolution of upgrade related fixesSkills Knowledge and Expertise
  • Working knowledge of SAP Sales & Distribution, Materials Management & Financial accounting (Cloud or ECC).
  • Functional experience in multiple spectrums of Customer service: Service Management, inhouse repair, Field service, Warranty process.
  • Proven template rollout and support experience.
  • Familiar with Agile and Scrum working methods.
  • Sound interpersonal and communication skills.
  • Able to work independently but remains a team player.
  • Knowledge of integrations between Hybris Cloud for Service and S/4 HANA Cloud an advantage.
  • Familiar with Fiori User Interface advantageous.

Qualifications:

B.E or B.Tech

Additional information

5-8 yrs experience in SAP CS
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