Call Center Executive - Mettuppalaiyam, India - The Archery Solutions

The Archery Solutions
The Archery Solutions
Verified Company
Mettuppalaiyam, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Call Center Executive (inbound voice process for domestic BPO)

Immediate Joiners Only

Gender:
Male and Female


Package details:
(Includes ESI, PF)

Fresher's:

INR 10,000 - INR 11,000 per month depending on fluency in English communication

INR 12,000 per month - if English is very good

INR 12,000 per month can be paid for freshers

INR 12, ,000 per month for only Tamil and English

INR 13,500 per month for those who can speak Tamil, Malayalam and English


Mode:
Work from Office


Experience: 0 - 6 months of any tele-calling activity in BPO


Location:
Nungambakkam, Chennai


Shift timings: 9 hours / day; Rotational shift; any one day week-off


Requirements:


  • Immediate Joiners.
  • Basic understanding of English necessary.
  • Should be able to speak, read and type English.

Roles & Responsibilities:


  • Handle many inbound and outbound calls to customers and clients.
  • Identify the needs of customers, resolve issues, and provide solutions.
  • Ensure you follow the customer service script provided by the company for uniformity.
  • Also, be wellread on company policies and the website for FAQs or policy related answers.
  • Maintain good customer relations.
  • Meet personal targets and work towards meeting team targets.
  • Maintain records of the conversations with the customer and analyze the data.
  • Write and submit timely reports on performance, targets, and customer queries.

Note:


  • Test will be conducted online and can be taken on mobile.

Job Types:
Full-time, Regular / Permanent


Salary:
₹10, ₹13,500.00 per month


Schedule:

  • Day shift

Ability to commute/relocate:

  • Mettuppalaiyam,

Tamil Nadu:
Reliably commute or planning to relocate before starting work (required)


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