Patient Counselor - Kolkata, India - Spectra Eye Foundation
Description
Requirements- Good communication skills in Bengali, Hindi & English
- Should be able to interact pleasantly with patients and their attendants
- Advocacy skills
- Ability to respond effectively to the needs of the patient
- Engaging interpersonal skills
- Basic Knowledge of Computers mandatory
Key Role of the Position:
A Counselor is required to help patients understand the details of the procedure they intend to undergo & the different options available.
Key Responsibilities:
- Make the patient understand the procedure with the help of counseling charts/presentations and other aids
- Provide the details with expenses involved of all the different options available
- Give preoperative instructions to the patient
- Coordinate with TPA & other concerned departments
- Provide information of surgeries booked to all the concerned departments
- Proper documentation regularly
- Should be able to do OPD Billing
- Should be able to handle daytoday Front Office Activities.
Salary:
From ₹9,000.00 per month
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
Application Question(s):
- Expected salary?
- Are you a fresher?
- Where is your last work? Mention company and years
- Where do you stay?
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