Media Operations Technician - Pune, Maharashtra, India - amdocs

amdocs

Verified Company

Pune, Maharashtra, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job ID:
184796

Required Travel:

Minimal

Managerial - No

Location:

India

Pune (Amdocs Site)**
Who are we?:Amdocs helps those who build the future to make it amazing. With our marketleading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide nextgeneration communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.

In one sentence:

The Coordinator's main responsibility is to manage compliance for Amazon Prime film and TV content. This includes viewing content, writing reports and occasionally performing video edits for compliance purposes.

What will your job look like?:

The role is measured by how well the Coordinator's responsibilities are completed whilst working to a deadline. Also by how well the person works independently and as a team member as well as with other departments
Deliverables are complying assets on time to schedule, escalating issues, communicating to customers, team and departments
How is the role split time wise? 80% operational (Compliance tasks) 20% administration (meetings, reporting, client communication)

Role and Responsibilities

Viewing content, creating compliance reports and editing assets when needed with deadlines set and restrictions laid down by the client
Amazon Prime
Monitoring content processing through Vubiquity's workflow tools and updating work orders in a timely manner
Liaising with internal Programming, Traffic, Media Operations and Editorial teams on scheduling, trafficking, delivery and processing of media files
To carry out adhoc tasks when requested by Supervisor or Services Manager
Monitoring of asset progress through various stages, ensuring all stages are completed on time
To remedy faults/issues where appropriate, including reacting to incidents when and as they occur through to resolution
To communicate with affiliate's operations department on delivery queries in a professional manner

All you need is
:

Strong media compliance skills with a general understanding to what is culturally acceptable from a compliance point of view

Great attention to detail for writing compliance reports
Strong English language skills and literacy in local Indian dialects
Other languages (Arabic and Turkish) is a plus
Experience performing basic editing
High degree of computer literacy, with an aptitude for learning new technology and software
The ability to react quickly and constructively in order to troubleshoot problems
Excellent written and verbal communication skills
Effective time management and multitasking skills
Ability to work well under pressure
Ability to make clear decisions and communicate and document decisions made clearly
Ability to work on own initiative and proactively prevent problems from occurring
Ability to work independently and as part of the team
Excellent communication and interpersonal skills
Meticulous attention to detail. Experience in a quality assurance role/department within a media/broadcast/VOD environment of at least 1 year
Experience of working to deadlines, often with a tight turnaround period
Some understanding of digital media technologies (preferably VOD) including, encoding standards and tools, automated quality control tools

Why you will love this job:

You will get to show off your finetuned skills for resolving issues and helping the enduser.
You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development.
You will have the opportunity to work in a multinational environment for the global market leader in its field.

**Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce