Customer Service Representative - Vadodara, Gujarat, India - G&R Management Consultancy pvt ltd.

G&R Management Consultancy pvt ltd.
G&R Management Consultancy pvt ltd.
Verified Company
Vadodara, Gujarat, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Responsibilities

Manage inbound/ outbound calls or chats in a timely manner.

Follow communication "scripts" when handling different topics.

Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.

Build sustainable relationships and engage customers by taking the extra mile.

Keep records of all conversations in our call center database in a comprehensible way.


Job Types:
Full-time, Permanent, Fresher


Salary:
₹12, ₹15,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift
  • Rotational shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Education:


  • Bachelor's (required)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (required)
  • Hindi (preferred)

Ability to Commute:

  • Vadodara, Gujarat (required)

Ability to Relocate:

  • Vadodara, Gujarat: Relocate before starting work (required)

Work Location:
In person


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