Service Desk - Bengaluru, India - SKYLARK HR SOLUTIONS

SKYLARK HR SOLUTIONS
SKYLARK HR SOLUTIONS
Verified Company
Bengaluru, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

POSITION:

SERVICE DESK

EXPERIENCE:
2 +


INTERVIEW LOCATION:
PUNE ( WALK IN )


SALARY UPTO:
6 LPA


JOB DESCRIPTION:
Service Desk

Excellent communication skills -CEFR : B2, C1, C2. Please add the communication level as per the CEFR framework while profiles are shared

Work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting - printer issues, Bit locker, MS teams

Experience on Service now or Remedy or Control M or similar ticketing tool with knowledge of ticket priority, severity

Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident

Knowledge of Incident Management lifecycle

Aware of current role SLA and Metrics handled

Talents should be based out of Bangalore or Pune

Work from Office is mandatory, No option of hybrid and WFH

24*7 Shifts is mandatory

Regards,

HR Maanasa

CALL/WHATSAPP)


Salary:
₹35, ₹50,000.00 per month


Day range:

  • Monday to Friday

Shift:

  • Flexible shift

Application Question(s):

  • Ready to go for a Walk in the Bangalore location?
  • Do you have experience in serivce desk troubleshooting?

Speak with the employer
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