Service Advisor - Durg, India - Chouhan Automobiles LLP (Maruti Suzuki ARENA)
Description
Greet customers when they arrive at the parts and service center and direct them to an available mechanic- Consult with mechanics about necessary repairs and possible alternatives to expensive work
- Provide customers with indepth information about available aftermarket and OEM (original equipment manufacturer) part options
- Answer questions about service outcome (after consulting with mechanic if necessary)
- Advise customers about warranty protections and potential cost savings
- Help customers decide between trading in a car and fixing it through our shop
- Manage and oversee the service center's workflow and scheduling
- Call customers to inform them of changes in service or to let them know their vehicle is ready for pickup
Job Types:
Full-time, Regular / Permanent
Salary:
₹12, ₹16,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Speak with the employer
- Health insurance
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