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    Kitchen Stewarding Manager - Mumbai, India - SOFITEL

    SOFITEL
    SOFITEL Mumbai, India

    2 weeks ago

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    Full time
    Description
    Job Description

    Responsibilities

    • Assign in detail, specific duties to all employees under his supervision and instructs them in their work inclusive of external contracted employees
    • Prepare work schedule with computerized schedule planners and obtain advance approval of overtime and vacation on a weekly basis
    • Submit weekly payroll and overtime report to the Executive Chef for approval
    • Ensure personal cleanliness and proper deportment of all employees under his supervision
    • Prepare operating equipment provision budget for glass, silver and chinaware in coordination with breakage and theft itemized cades
    • Bring to attention of any non-usable products to the Executive Chef, record them as breakage and insures that par levels of equipment are kept up to date
    • Prepare and maintain all outlet par stocks with the Restaurant Managers and prepare coat breakage reports for section
    • Ensure proper sanitation standards are met through maintenance of local health and sanitation codes
    • Maintain contracts with vendors and supplier such as Garbage Disposal, Chemical Suppliers, Exterminator, Night Cleaning Contracts if applicable, and arranges special cleaning schedule when applicable
    • Ensure that all Food & Beverage garbage are properly sorted and removed from all areas and transferred to the garbage room
    • Coordinate maintenance of all back of the house equipment with the Executive Chef and Chief Engineers and schedule weekly kitchen cleaning
    • Coordinate with the Food & Beverage Manager and Banquet Manager on all equipment pertaining to festivals, promotions and V.I.P. Banquet set up
    • Ensure a healthy and safe working environment
    • Maintain department communication logbook and update notice board.

    Administration

    • Motivator: set high standard and establishes demanding but achievable goals
    • Motivators performance, give helpful feedback, review process
    • Build commitment and inspire people to the best job possible
    • As a leader, Communicate a clear vision of Sofitel Culture, values, standards and objective through your own attitudes, approaches and behaviours

    Financial and Revenue Responsibilities

    • Balance the need of financial control with the need to remain with Sofitel standards and values
    • Analyses and responds appropriately to issues raised by guests or mystery shopper
    • Support Executive committee or EAM of F&B decisions
    • Awareness of current and forecast financial/business performance or actively involved in analyzing or implementing required changes
    • Meet financial objective based on budget or forecast

    Training and Human Resources

    • Induct new ambassadors into the team following stewarding induction manual
    • Performance reviews done in a timely matter
    • Identifies employees development needs
    • Conduct training and development for ambassadors

    Management Skill

    • Through detailed, hands on, direct supervision ensure that the guidelines are followed
    • Establish personal procedures for promotion, nominate employee of the month, follow up on stewarding manual induction, job chat, 90 days reviews and yearly review
    • Participate actively to kitchen and stewarding monthly meeting
    • Report any problems to Executive Chef or Sous Chefs
    • Liaise with senior chefs daily to ensure desired equipment requirement for plate up, buffet, cocktails, etc
    • Participate Weekly Back of House tour for cleanliness, Hygiene and maintenance

    To be fully conversant with:

    • Hotel fire procedures
    • Has solid back of house, stewarding and organization skills
    • Has solid supervisory skills
    • Must be flexible with time as business required
    • Must be able communicate effectively
    • Has solid grooming /attendance standard
    • Proven experience to lead and motivate teams
    • Must possess good computer skills ( Office M/S)
    • Hotel security procedures
    • Hotel Health and Safety policy and procedures
    • Hotel Facilities and attractions
    • Hotel standards of operation and departmental procedures
    Qualifications
    • Minimum 3 years of experience in same job role.
    • Excellent verbal and written communication.
    • Strong operational & Technical knowledge.
    • Strong Team Player and excellent in follow-ups.
    Additional Information

    Our commitment to Diversity & Inclusion:

    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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