Product Trainer- Saas Products - Ahmedabad, India - Eclat Engineering Pvt. Ltd.

Eclat Engineering Pvt. Ltd.

Verified Company

Ahmedabad, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

JOB PURPOSE:

In order to meet our Customer Onboarding and User Engagement goals, we are looking for a professional Product Trainer capable of conceptualizing and conducting training programs for customers and end users of our products so as to enable them to use our products efficiently and independently.

Education and Relevant Experience
Minimum Bachelor of Engineering degree OR Master of Library and Information Science (preferred)

2+ years of work experience with at least 1 year in product training - (Library tools e.g., authentication tools, discovery solution, plagiarism detection service OR Publishing industry preferred)

Technical Skills:
(must have)

Excellent interpersonal communication skills with a demonstrated aptitude for speaking and presenting to both technical and general audience in an engaging manner
Excellent presentation and time management skills
Handson experience in technology products training
Strong planning and facilitation skills
Strong organisational and networking skills

Additional Skills:
(nice to have)

Research and Analytical skills
Working knowledge of Training Needs Analysis
Training design skills

PRINCIPAL ACCOUNTABILITIES

Key accountability of Product Trainer will be to plan and deliver effective training programs to promote adoption and usage of our product offerings.

Product Trainer will be responsible for measuring the effectiveness of training programs and identify follow up actions.

Acquire indepth understanding of Company's products to confidently conduct user training sessions
Gain thorough knowledge about the audience and industry to create relevant training programs
Design and develop training materials such as presentation content, practice exercises, assessment materials and scenariobased use cases
Assist creation of videobased or online content for selflearning modules
Plan and deliver effective and engaging training programs for your audience
Deliver a variety of ILT (instructorled training) sessions i.e., virtual online sessions, inperson sessions, workshops, usecase driven sessions using traditional and modern training methods
Create relevant tests and assess effectiveness of training programs
Conduct training satisfaction surveys and collect variety testimonials from participants in an innovative manner
Maintain training data to generate and present training reports to the Management