Eus (End User Support) - Bfsi Industry - Goregaon, Mumbai, Maharashtra, India - AR TECHNOLOGY
Description
Profile -EUS MANAGER
Exp. -
12+yrs
NP-
30 DAY MAX.
Salary Budget -
up to 20 LPA
Notice period -
up to 30 days
Location -
Goregaon, Mumbai
Working mode -
Work from office
Interview Process - 1st round virtual; 2nd round F2F in Mumbai office
Key Skills -
- Exp. of handling 2000+ user (Company strength)
- From BSFI Domain only
- Techno Management exp. (min. 10 yrs till date)
- EUS Management
- People Management
- Exp. of handling team of 15-20 people
- Asset Management Exp.
- Strong analytic and technical skills with problem solving attitude.
- Expert knowledge of technologies used for corporate users and ability to maintain them.
- Should have experience in managing large scale IT support operations for multiple / remote
- Strong handson experience in troubleshooting laptop & network performance issues.
- Excellent communication and presentation skills, ability to work under pressure and handle VIP user support.
- Sound knowledge of Windows AD, O365 & Google user operations.
- Expert knowledge on MS office suite, file & print services and network configuration
- Should have good experience in ISP Coordination and Vendor management.
- Flexible to extend beyond work hours towards accomplishing assigned tasks.
HR
Job Types:
Full-time, Regular / Permanent
Salary:
₹40, ₹150,000.00 per month
Shift:
- Day shift
Ability to commute/relocate:
- Goregaon, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Is your company strength is of 2000 users?
Experience:
- min. 10 yrs in End user support (required)
- 10 yrs of people management (required)
- 10 yrs in BFSI/ Banking domain (required)
- Asset Management (required)
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