Eus (End User Support) - Bfsi Industry - Goregaon, Mumbai, Maharashtra, India - AR TECHNOLOGY

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description
Profile -
EUS MANAGER
Exp. -
12+yrs
NP-
30 DAY MAX.
Salary Budget -
up to 20 LPA
Notice period -
up to 30 days
Location -
Goregaon, Mumbai
Working mode -
Work from office
Interview Process - 1st round virtual; 2nd round F2F in Mumbai office


Key Skills -

  • Exp. of handling 2000+ user (Company strength)
  • From BSFI Domain only
  • Techno Management exp. (min. 10 yrs till date)
  • EUS Management
  • People Management
  • Exp. of handling team of 15-20 people
  • Asset Management Exp.
  • Strong analytic and technical skills with problem solving attitude.
  • Expert knowledge of technologies used for corporate users and ability to maintain them.
  • Should have experience in managing large scale IT support operations for multiple / remote
locations

  • Strong handson experience in troubleshooting laptop & network performance issues.
  • Excellent communication and presentation skills, ability to work under pressure and handle VIP user support.
  • Sound knowledge of Windows AD, O365 & Google user operations.
  • Expert knowledge on MS office suite, file & print services and network configuration
  • Should have good experience in ISP Coordination and Vendor management.
  • Flexible to extend beyond work hours towards accomplishing assigned tasks.

HR

Job Types:
Full-time, Regular / Permanent


Salary:
₹40, ₹150,000.00 per month


Shift:

  • Day shift

Ability to commute/relocate:

  • Goregaon, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Is your company strength is of 2000 users?

Experience:

- min. 10 yrs in End user support (required)

  • 10 yrs of people management (required)
- team size of 10-15 people handling (required)

  • 10 yrs in BFSI/ Banking domain (required)
- min.10 yrs of Techno Management (preferred)

  • Asset Management (required)

More jobs from AR TECHNOLOGY