Pune 145169 - ADP Pvt Ltd - India

ADP Pvt Ltd - India

Verified Company

Pune, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Client Facing works in an inbound & outbound phone support model

Provides WFN/AutoPay Payroll Technology support
Processes Payroll & Support Client queries and relationship
Supports Payroll Processing Questions and Issues
Conducts Initial Issue Troubleshooting
Works with internal teams to resolve complex issues

Responsible for Quarter and Year End Activities

#LI-DNI

Requires a highlevel payroll knowledge including payroll skills & Accuracy since errors or omissions can directly impact Client associate paychecks, and errors in reporting can also lead to penalty and interest payments for ADP.
Basic knowledge of payroll tax principles and wage and hour laws
Strong verbal and written communication skills
Ability to analyze and resolve problems through effective customer interface and communication
Must be able to work under time constraints to ensure that deadlines are met
Excellent Professional Customer Service Skills
Strong Process and documentation skills
Strong Research Skills

Diversity, Equity, Inclusion & Equal Employment Opportunity at

ADP:
ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity.

ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability.

We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.