Customer Care Executive - Surat, Gujarat, India - Kaapro Management Solutions
Description
Opening: 2 Nos- Job ID:
Employment Type:
Full Time- Reference:
Work Experience: 1.0 Year(s)
To 6.0 Year(s)- CTC Salary: 0.50 LPA TO 3.
60 LPA- Function: Sales / BD- Industry: IT-Software/Software Services- Qualification: Any - Any Graduation- Location:
- Surat
**- Creating detailed customer care protocol to be followed by all customer care staff
- Analyzing customer data and communication to adjust customer care strategy
- Training customer care staff on customer service protocol
- Building relationships with customer care team members to maximize team productivity
- Monitoring customer and staff interactions using client relationship management software
Key Skills:
- Crm
- Customer Care
- Brand Communication
Company Profile:
Company is the flagship product of Fantasy Sports. Company is India's Biggest Sports - platform with users playing Fantasy Cricket.
Telephonic Interview Available:
- Telephonic interview are scheduled for this job opening.
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