Customer Service Executive - Mumbai, India - iFAST Financial India

iFAST Financial India
iFAST Financial India
Verified Company
Mumbai, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibilities:


  • Provide clients with information about products/new offerings and enhancements etc.
Refer unresolved customer grievances to designated departments for further investigation and coordinate with internal departments to resolve client queries

  • Assist prospective clients in account opening and other related matters
  • General filing and other related support tasks

Requirements:


  • Graduate Degree in Commerce preferred
  • 35 years of relevant experience in a broad range of sales support related roles in the financial industry
  • Good verbal and written communication skills
  • Able to effectively work under tight deadlines
  • Manage multiple projects independently and simultaneously
  • Strong organizational skills and attention to detail
  • Ability to work in a very fast paced environment

Note:
Job responsibilities/requirements are representative and are not intended to be a detailed list. Other tasks/abilities may be required of the incumbent, relative to the specific assignment.
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