CRM Dynamics - Hyderabad, India - Kanerika Software

Kanerika Software

Verified Company

Hyderabad, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Information:

Work Experience

5+ years
***Industry

IT Services
***City

Hyderabad, Gachbowli
***State/Province

Telangana
***Country

India
***Zip/Postal Code

500032
***
Responsibilities:

Solution Design:

Collaborate with business stakeholders and functional teams to gather requirements and design CRM solutions that align with business goals.

Create technical specifications, architecture diagrams, and documentation for the CRM implementation.

Technical Leadership: Lead a team of CRM developers, providing guidance, mentorship, and technical expertise. Facilitate knowledge sharing and promote best practices for CRM development.
CRM

Development: Design and develop customizations, plugins, workflows, and other extensions to enhance the functionality and capabilities of the Microsoft Dynamics CRM platform.

Integration: Architect and implement seamless integrations between Microsoft Dynamics CRM and other business systems, such as ERP, marketing automation, and customer support software.
Performance Optimization: Monitor and optimize the performance of the CRM system to ensure responsiveness and scalability. Implement performance tuning and code optimization techniques.
Security and Compliance: Ensure the security and compliance of the CRM system, including data privacy, access control, and user authentication mechanisms.
Data Management: Design and implement data migration strategies to ensure the smooth transition of data from legacy systems to Microsoft Dynamics CRM. Maintain data integrity and implement data governance practices.
Testing and

Quality Assurance:
Develop and execute test plans to validate the functionality, performance, and reliability of CRM solutions. Conduct code reviews and enforce coding standards.

Continuous Improvement: Stay uptodate with the latest Microsoft Dynamics CRM features, updates, and industry trends. Identify opportunities for process improvement and propose innovative solutions.

Project Management:
Collaborate with project managers and stakeholders to define project scope, timelines, and deliverables. Monitor progress and ensure timely delivery of CRM projects.

Qualifications and Skills:

Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
Extensive experience in designing, developing, and implementing Microsoft Dynamics CRM solutions.
Strong proficiency in Microsoft Dynamics 365 Customer Engagement (CRM) platform and related technologies (e.g., Power Platform, Common Data Service).
Experience in leading and mentoring a team of CRM developers, fostering a collaborative and innovative work environment. Indepth knowledge of CRM customization, configuration, and integration using tools like Power Automate, Power Apps, and C#.
Solid understanding of CRM architecture, security models, and best practices for CRM development.
Proven experience in CRM data migration, data integration, and data management strategies.
Familiarity with CRM development methodologies, Agile/Scrum, and DevOps practices.
Excellent problemsolving skills and ability to analyze complex business requirements and translate them into technical solutions.
Strong communication and interpersonal skills, with the ability to communicate technical concepts to non effectivelytechnical stakeholders.