Product Trainer - Bengaluru, India - Anthology, Inc.

Anthology, Inc.

Verified Company

Bengaluru, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Product Trainer

Bangalore, India

The Opportunity:
Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries.

Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.

We believe in the power of a truly diverse and inclusive workforce.

As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.

Primary responsibilities will include:

Planning, delivering, and administering training programs for customers and partners on the Product features and functionalities
Delivering a variety of ILT sessions virtual online sessions, inperson sessions, workshops, usecase driven sessions, best practices sharing sessions, using traditional and modern training methods
Designing and developing a wide range of ILT training materials such as presentation content, user guides/training manuals, practice exercises, assessment materials, scenariobased use cases, etc. Supporting creation of videobased or online content for selflearning modules
Working with the product team to keep updated on product features and functionalities
Working with the Professional Services team to deliver personalized learning experience to each customer
Maintaining training data
Working in a dynamic team of learning professionals from diverse backgrounds and experiences
This role requires up to 40% travel

Required skills/qualifications:

Experience delivering software product training and/or IT technical trainings
Excellent communication skills with the ability to drive conversations effectively with participants
Experience delivering end user training on any enterpriselevel CRM and/or Student Information System (SIS)
Selfmotivated with the ability to work with moderate supervision and complete assigned projects on time
Broad understanding of web technologies
Demonstrable knowledge of global higher education or public education markets
Strong project management skills, and a proven ability to handle multiple client engagements simultaneously
Experience in handling international customers and/or partners
Understanding of Adultlearning principles
Experience creating training materials for instructorled training
Basic proficiency in content tools
MS Word, MS PowerPoint, Visio, MS Excel
Ability to quickly learn features and functionalities of multiple products and translate the same to training content

Preferred skills/qualifications:

Previous experience in the education industry or with elearning solutions
Working experience on any Higher Education/EdTech solutions
Knowledge and/or experience with basic Instructional Design principles
Experience delivering training on SaaS products
Ability to handle customers/partners across multiple time zones
Ability to deliver services in languages other than English

The Office:
We have an office in the Silicon Valley of India: Bangalore.

Located adjacent to Bangalore's new metro system
Brand new office space boasts an open, modern vibe
Office space provides collaboration area for casual gatherings as well as office cabins for privacy when needed
Office has a tuck shop for quick snacks, free coffee, and vending machines
Habba committee and monthly employee engagement activities provide opportunities for fun and celebration at work

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.