Customer Care Executive - Gurugram, Haryana, India - intineriinfosol

intineriinfosol
intineriinfosol
Verified Company
Gurugram, Haryana, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Position:
Customer Support Executive


Location:
Udyog Vihar, Sector 18, Gurgaon


Salary:
Upto29,000 CTC


Shift: 24/7, Majority Night Shift as per US hours / 5 Days working


Hiring Model:

WFO

Skillset:


  • Communication should be Excellent like B2 or C1 US English both Verbal and Written
Typing Speed: 35 WPM, 90%


Qualification:
Graduation


Benefits:


  • Cab Service for both sides
  • Onetime meal

Responsibilities:


  • Provide excellent customer service to BIRD Electric Vehicle Process customers in the US
  • Resolve customer complaints and issues in a timely and professional manner
  • Maintain a high level of customer satisfaction
  • Collaborate with other team members to ensure seamless customer experience

Requirements:


  • Proven customer support experience or experience in a similar role
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multitask, prioritize, and manage time effectively

Job Types:
Full-time, Permanent


Salary:
₹15, ₹28,000.00 per month


Benefits:


  • Food provided

Schedule:

  • Day shift
  • Monday to Friday

Education:


  • Bachelor's (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)

Work Location:
In person


Speak with the employer
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