Customer Service Executive - Mumbai, India - Bigbang HR Advisors
Description
JD for Customer service- Quality analyst
- Dealing with clients/customer to understand the queries and resolving the same.
- Ability to speak in English and Hindi.
Explain all product features
- Investigate customer complaints and product issues Requirements and skills
- Excellent communication skills, both written and verbal
- Strong computer skills and knowledge
- Strong analytical and problemsolving skills
- Meticulous attention to detail
Salary:
₹100, ₹250,000.00 per year
Schedule:
- Day shift
- Morning shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (required)
Experience:
- total work: 1 year (required)
- Customer service: 1 year (required)
Language:
- Malayalam (required)
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