Infrastructure Architect - Bengaluru, India - Kyndryl Solutions Private Limited

Deepika Kaur

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Deepika Kaur

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Description

Why Kyndryl
Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?


We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities.

We invest heavily in you - not only through learning, training, and career development, but also through the flexible working practices and stellar benefits that help you grow and progress long-term.

And we give back - from planting 90,000 trees in our first 3 months as part of our One Tree Planted initiative to the Corporate Social Responsibility and Environment, Social and Governance practices embedded within everything we do, we are committed to powering human progress in an ethical, sustainable way.


Your Role and Responsibilities

  • The Global SACM Specialist provides the experience, deep process understanding and foresight to build and maintain a leadingedge, worldclass SACM program.
  • Service Asset and Configuration Management (SCAM) is responsible for the lifecycle of EY's IT assets (Acquisition through End of Life) as well as building and maintaining Configuration Management Data Base (CMDB).
  • The underlying principle is to ensure complete and accurate IT Hardware Asset information, their relationship to IT Services, enabling operational efficiency, as well as identifying opportunities for cost savings/avoidance and risk mitigation.
  • 7 years or more of practical IT Asset Management (HAM preferred) and CMDB experience.
  • Excellent problemsolving, interpersonal, and organizational skills.
  • Proven experience in working with diverse and geographically dispersed teams in a virtual environment.
  • Proven track record of driving continuous improvement, operational excellence and identifying opportunities to avoid/save costs and reduce risk.
  • Understanding of IT service offerings, standards, policies, business strategies and financials.
  • Proven ability to lead the resolution of complex issues on a local/country/global basis.
  • Knowledge of: ITIL Service Management processes, Six Sigma methodology, Asset Management tools (ServiceNow preferably), analytical and BI tools (Tableau, Alteryx, PowerBI, Spotfire or equivalent), Common Service Data Model, CMDB build strategy.
  • Oversees the development of strategy, process alignment, performance measurement, training, and communications.
  • Ability to extend influence within the team and across teams to achieve results.
  • Drives Key Performance Indicators and aligns them with strategic technology goals.
  • Oversees analysis of the environment; ability to identify potential points of failure, areas for improving administration, and identifying pain points and bottlenecks.
  • Required to drive the development/implementation of the process to meet business requirements with mínimal supervision.
  • Required to understand and integrate cultural differences/motives to interact with crosscultural/crossborder teams.
  • 710 years in a corporate IT environment.

Required Technical and Professional Expertise

  • Work experience in a professional services industry preferred.
  • Certified Asset Management Professional (CAMP)
  • IAITAM.
  • Certified Hardware Asset Management Professional (CHAMP)
  • IAITAM.
  • ITIL 4 Foundation Certification (ITIL v3 acceptable).
  • Six Sigma Green Belt (White Belt acceptable).

Preferred Technical and Professional Experience

  • Service Asset & Configuration management (HAM & CMDB)

Required Education
Bachelor's Degree


Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are.

We welcome people of all cultures, backgrounds, and experiences.

But we're not doing it single-handily: Our Kyndryl Inclusion Networks (KINs) are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice.

This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture.

That's the Kyndryl Way.


Other things to know

Primary Job Category
Architect


Role (Job Role)
Infrastructure Architect


Employment Type
Full-Time


Contract Type
Regular


Position Type
Professional


Travel Required
No Travel


Company
(Y030) Kyndryl Solutions Private Limited


Is this role a commissionable / sales incentive based position
No

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