Customer Support Executive - Koramangala, Bengaluru, Karnataka, India - Adhaan Solution Pvt. Ltd.
Description
Hi,Greetings from Adhaan Solutions
Immediate hiring for "Customer Support executive" for Koramangala Bangalore.
Job location :
Koramangala Bangalore.
Shift timings :
Morning shifts.
Languages known :
English,Hindi and Kannada.
JD:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
- For more details contact below number
Job Types:
Full-time, Permanent, Fresher
Salary:
₹15, ₹16,093.36 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (preferred)
- Customer support: 1 year (preferred)
- Customer service: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
Ability to Commute:
- Koramangala, Bengaluru, Karnataka (required)
Ability to Relocate:
- Koramangala, Bengaluru, Karnataka: Relocate before starting work (required)
Speak with the employer
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